Andrew Darkish is Director and Co-Proprietor at branded uniform and promotional merchandise specialist Customized Planet. Right here, he outlines how one can make sure you’re abiding by the present COVID-19 pointers, and that your purchasers really feel protected in your salon whenever you re-open after the coronavirus lockdown.
This text isn’t exhaustive and will solely be used as a information. Please additionally verify the authorities’s official coronavirus pointers for extra info.
As extra lockdown restrictions had been lifted on four July, you might need began welcoming clients by way of your doorways once more. Whereas that is positive to be an thrilling time for you and your employees, you additionally may be frightened about the way you’re going to maintain everybody protected and make your purchasers really feel comfy.
There are a selection of steps you’ll be able to take to abide by authorities pointers whereas nonetheless offering your clients with a implausible service they’ll be proud of, so, after they depart your salon, they’ll be assured that they didn’t must take any pointless dangers to have their hair lower or dyed. Right here, we’re going to stipulate simply a number of the precautions you’ll be able to take to make sure everyone seems to be protected and completely happy in your salon post-COVID.
Present your employees with PPE
It’s important that you simply present your employees with the entire PPE they’ll have to do their job safely, together with high-quality masks, visors and disposable gloves. Not solely will this make sure you’re following the required guidelines in addition to serving to to guard the well being of each your workers and the folks they’re engaged on, however it can additionally present your clients that you simply’re taking all of this very severely.
It’s a good suggestion to have contemporary disposable masks available for purchasers who’ve forgotten to deliver theirs to the salon too. Whereas some folks may be hesitant to put on one, I’d advocate making masks sporting necessary in your salon, and letting clients know this after they guide in. It isn’t nearly stopping your employees from spreading the virus to your clients — you additionally want to verify your purchasers aren’t contaminating your area or passing germs between themselves.
Put up indicators to stipulate any precautions you’re taking
It’s additionally vital that you simply put up indicators round your salon to stipulate what precautions you’re taking to maintain your clients and employees protected. I’d additionally advocate including this info to your web site and to make it seen to individuals who may simply be approaching or strolling previous your store too. You need to be certain folks know what to anticipate after they pay you a go to.
The federal government has additionally advisable that you simply preserve small discuss to a minimal in your salon to scale back the danger of the virus transferring into the air. Their steering on shut contact providers additionally says there ought to be no meals or drink consumed in your salon, though you’ll be able to provide folks water in a disposable bottle or cup in the event that they really want it. It’s effectively value making these guidelines clear in your salon indicators to stop disappointment and guarantee everybody abides by the rules you propose to comply with.
Encourage clients to ask you questions earlier than their appointments
As we’re dwelling by way of such unprecedented instances, it’s pure on your purchasers to really feel nervous about visiting your salon for the primary time after lockdown. However you’ll be able to assist to place their minds comfy by encouraging them to get in contact with any questions they may have earlier than their appointment. Maybe you would maintain a Q&A session on social media or ask purchasers if they’ve any questions or considerations after they get in contact to guide their slot.
Everyone seems to be simply studying as they go, and getting your clients’ suggestions and questions may also offer you some additional concepts of how you would make your office safer. Or they may be capable of level out some additional pointers that it’s best to clarify in your salon indicators and in your web site. Each salon proprietor out there’s experiencing a really steep studying curve, and the extra suggestions you’ve out of your clients, the higher you’ll be capable of serve them.
Carry on high of cleansing your salon
You may be used to tidying and cleansing your salon on the finish of the day when everybody’s left, however you’ll be required to spot-clean areas extra regularly to maintain your workspace freed from the coronavirus. Plus, if a buyer sees you cleansing and disinfecting the seat they’re about to take a seat in, they’ll really feel much more assured that you simply’re doing all the pieces you’ll be able to to guard them.
Each time a consumer leaves a selected chair or space of your salon, wipe the entire surfaces down with a disinfectant spray and disposable fabric. It’s additionally a good suggestion to present your area a deeper clear a couple of times a day, and let your purchasers know that this occurs so that they’re assured your office is as hygienic as potential.
It’s thought that the virus can survive on materials, so it’s additionally a good suggestion to maintain your employees uniforms in your salon and get your staff to alter into them after they arrive. They will then depart their uniforms with you every night time, to allow them to be completely washed on the warmest water setting outlined within the producer’s directions. Once more, let your buyer know you’re taking these precautions, both by telling them or outlining this in your salon indicators, so that they really feel as protected as potential.
Making your clients and employees really feel protected in your salon ought to be your primary precedence proper now, and the following tips will allow you to just do that. Plus, they are going to assist to make sure you’re abiding by the entire crucial authorities pointers.